Development vs. Support
Whether you're a member or an overseer, the various aspects of the IT team can often be seen to be in conflict. It's entirely understandable—and it's also unnecessary.
This is not to diminish the importance of the folks down in the server room who keep the entire infrastructure running—their world is too esoteric for most executives to understand, so they manage to escape a lot of the conflict. Their problems are generally tied up with budget, and prying loose the funds necessary to upgrade equipment.
The U.S. Department of Defense doesn't post guards at the entrance to the subterranean bunker in Cheyenne Mountain for show. They're there to keep out individuals that don't belong.
Applicant Tracking Software (ATS) does the same thing for businesses that are seeking employees. It may not be a stunning revelation, but HR departments are faced with a deluge of résumés every time they offer a position. Most HR professionals will tell you that, at the very least, half of the applicants are unqualified for the job.
Every single career interview, the details, the results, and the interviewers' opinions, are all recorded for posterity. The minutiae of your claims are organized, collated, and sorted. Every discrepancy, such as saying you worked at IBM from 1996 to 2005, and another résumé claims it was from 1995 to 2007, is noted. Companies combine data in The Cloud about you John Smith, and you Jane Jones, to spot inconsistencies.
Prediction: Hot, and likely to get hotter. No, we're not talking about the weather (though it really sounds like Dallas, doesn't it?); what we're really talking about is the DFW job market.
Business expansions, and companies coming into our area for the very first time, resulted in about 100,000 new jobs last year. Right now we have 2½ available jobs for every 1000 residents—that's higher than most major cities in our country including Los Angeles, San Francisco, Miami, Atlanta, and New York City.
Any psychologist will happily tell you that human beings are risk takers. Given a choice between the status quo and a perceived advantage, we will make some effort to better ourselves.
In studying simian culture, we discovered that apes, gorillas, and chimps all strive for advantage over their peers. We even see active lies, misdirection, and deception to accomplish personal goals, proving that they are not simply human traits, but actually part of an intricate survival mechanism that ultimately benefits the whole group.
By the same token, we see instances of everything from group cooperation to accomplish difficult or complex tasks, to "Bad Boss" dominance of subordinates purely for self-aggrandizement. Anthropology, how human society works, has benefited greatly from the study of our hairy ancestors. It is wasteful to ignore what we have learned - especially when it comes to how it applies to technical jobs and how we can make or break a good working environment.
How does your IT hiring process work? We've talked in this space before about the cost of hiring. Typically you can expect to spend between 100% and 300% of the salary for that position while acquiring a new worker and over the span of the first year.
Where does all that money go? If someone unexpectedly leaves a position, and you don't have a person queued up to replace them, it can lead to a lot of unplanned expenses. One of the biggest is paid overtime, with other workers taking up the slack.
Likely as not it will be shared among several workers (at time-and-a-half), working together, sometimes simultaneously (two workers at time-and-a-half), and unavoidably upon occasion, at cross purposes. Even if you can draw somebody from a different pool of workers to cover that position, somewhere down the line, that replacement worker needs to be covered as well. It's a cascade effect so you can't really escape the cost.
What it really takes
My favorite T-shirt reads: "Of course I don't look Busy… I did the job right the first time!" This is a distinction that a lot of people don't make. There is an immense difference between being busy and being productive at your Dallas IT job, and we need to stop fooling ourselves into believing they are one and the same.
There are few things more aggravating to a productive employee than being obliged to "look busy.” This is especially true when you have important work to do that might be better served by simply sitting quietly and thinking. Your time to pause and reflect is very important—you can be extremely productive just “thinking."
I've said it before, and I'll say it again: People do not quit companies; they quit bad managers and bad supervisors. When faced with criticisms like "You have so much potential. You could accomplish so much more if you weren't always sitting around doing nothing!"—particularly when your production is three times anybody else in your position—it drives you one step closer to the exit.
Flexibility—The Right Fit
There are two ways to think about flexibility as it relates to the best jobs. The first is how well you fit the job; the second is how well the job fits you.
In the first case, you would analyze the requirements for success in a particular position. If you have the ability to conform to those requirements then there is a good possibility that you can be successful there.
In the second instance you must determine if you can live with imposed lifestyle changes. Too much travel? Would relocation affect spouse's job? Higher salary, but the location has a greater cost of living?
Being flexible is important but knowing your priorities is the most crucial part of finding a job that works well for you. When working with a Dallas IT staffing agency, make your preferred job criteria clear to your recruiter.
Computers need Health Care, too
It has been Open Season on hospitals and other medical institutions for the last several years. Perhaps this is because they're full of altruistic individuals that "just want to help.” The Hippocratic Oath's most important precept is "Do no harm,” and perhaps it's simply hard for them to imagine anybody else would want to deliberately set out to do damage.
The cure for that particular attitude might simply be a visit to the Emergency Room on any weekend evening. Apparently there a lot of people who wish to do malicious harm.
Without naming names, since it encompasses just about everybody in the industry anyway, medical institutions have resisted upgrading their software for so long that doing it now is an expensive process.
The answer to the question in the title is a very clear cut "it depends,” which means we're going to have to look at it a little more closely. Let's discover why…
Directive 8570, issued by the Department of Defense (DoD), states that any person, entity, contractor, or business which desires to have business dealings with the DoD (or most branches of government), or wishes to be employed by same and conduct information assurance services, must have training & certification in the field of information security. That's quite a mouthful.