Outsourcing may be nothing new in the tech industry, but in today’s economy, even corporations outside the technical arena are interested in the return on investment, or ROI, on managed field services.

This month our blog focuses on how larger businesses can utilize managed field services providers for scheduling, inventory management, and insightful data analysis. We will also discuss the benefits, potential challenges, and how partnering with an established and reputable provider can make all the difference to the ultimate success of any outsourcing initiative.

Why Outsourcing to Managed Field Services Providers Makes Sense

Understanding the ROI on managed field services starts by knowing why outsourcing to these companies makes sense.

Using a managed field services provider gives large corporations an opportunity to offload critical operations like scheduling, dispatch, field labor and management, and inventory management. This translates into tangible benefits, including variable labor, reduced overhead, and unparalleled access to technological advancements and technical expertise.

But that is not all.

Managed field services providers can give corporations the ability to hone their core competencies, adapt swiftly to market changes, and enhance customer service – all of which result in improved efficiency and productivity.

What factors should a corporation consider when measuring the ROI on managed field services?

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GTN - roi on managed field services financial

Financial Factors

Understandably, the first factor for most businesses interested in the ROI on managed field services is financial.

When considering the costs associated with recruiting, hiring and retaining the best tech talent,

outsourcing to a managed field services provider can offer a blend of cost savings and operational efficiency that is hard to achieve in-house. For instance:

  • Managed services can slash internal costs related to technical support, maintenance, and labor.
  • Predictable monthly costs simplify budgeting and minimize the risk of unforeseen expenses, allowing for more accurate financial planning.
  • Access to expertise and specialized knowledge without the hefty price tag of hiring full-time specialists leads to more precise guidance and support, ultimately saving costs.

The financial incentives for partnering with a field services management provider are significant.

Operational Factors

Enhancing efficiency and productivity is the heart of the ROI on managed field services.

Optimizing workflows enhances growth and revenue. Additionally, offering better customer service, flexibility in business frameworks, technological updates in operations, and access to professional services all collectively contribute to staying ahead of the competition.

This is crucial for businesses competing with larger and smaller organizations, as it allows them to extend their capabilities without the need for extensive resources.

Proactive solutions and specialized industry knowledge, especially in security and compliance, significantly reduce downtime and improve network uptime, minimizing business interruptions.

These benefits not only save money but also position businesses as forward-thinking entities.

GTN - the roi on managed field services operationalAccess to Expertise and Technological Advancements

In today’s rapidly evolving tech landscape, partnering with a managed field services provider offers unparalleled access to the knowledge, skills, and technological tools essential for maintaining a competitive edge.

For instance, complex problems and tasks require expertise that corporations may not have access to on their own.

With a wide range of services available from managed field services providers—including (but not limited to) fulfillment, installation, IT support, and repair and maintenance—various needs can be met with a single provider, streamlining operations and ensuring consistency in service quality.

Additionally, the implementation of new updates and technology takes time. Outsourcing these tasks to managed field services providers can expedite this process, ensuring corporations have less downtime than in-house departments can typically guarantee.

Related: The Integral Role of a Field Services Manager on a Remote Field Technician Team

Flexibility and Scalability

One ROI on managed field services that cannot be ignored is the flexibility and scalability of partnering with a reputable provider.

By partnering with a company that can provide expert technical staff at a moment’s notice, companies do not have to spend their time, money, and staff scaling up for a project or reassigning resources at project completion.

Managing Risks and Challenges

So far, this discussion of the ROI on managed field services has concentrated on many advantages. But that does not mean there are no potential risks and challenges, particularly for corporations that do not partner with a reputable provider. Here are three challenges to watch out for:

Quality Control

One reason many corporations do not invest in managed field services for their operations is the fear of losing control of the quality of their brand and business. Partnering with a reliable provider for all your outsourcing needs is essential to ensuring outsourced work meets the same level of quality as in-house services.

GTN the roi on managed field services takes into account transparent communicationsLack of Effective Communication

Effective communication and coordination between in-house and outsourced teams is crucial to the success of any managed field services initiative. You need a partner who understands the vital importance of transparency and cooperation between in-house and outsourced staff.

Data Security

With the constant increase in cyber attacks worldwide, protecting sensitive customer or company data from breaches or mishandling is paramount for any corporation considering managed field services. Corporations are wise to look for a provider who has established practices and security in place and who is flexible enough to adapt to their needs.

Maximize The ROI on Managed Field Services By Partnering with GTN Technical Staffing

In many cases, maximizing a corporation’s ROI on managed field services depends on who it chooses to partner with to provide staffing solutions.

When partnering with GTN Technical Staffing, you get expertise from a leading provider of managed field services staff with a global reach. We support corporations, municipalities, governmental agencies, and Fortune 100 companies with the top-tier field services staff they need to stay competitive as industry leaders.

Are you ready to see how your corporation can maximize the ROI on managed field services? Please speak with one of our staff today to learn why so many businesses rely on GTN as their Go-To Network for managed field services.